This online request form provides the Distrct of Muskoka with the necessary documentation required to have our Public Works Department turn the municipal water service off or on at a property.
* Please do not use this form for Emergency Water Shut-Offs. To request an Emergency Shut-off during business hours please contact 705-645-6764 or after hours at the following after-hours contacts here: https://www.muskoka.on.ca/en/live-and-play/Service-Interruptions-and-Emergencies.aspx
* Please do not use this form for NEW Account Turn-ON requests. To request a new account turn-on please contact Water and Sewer Billing at 705-645-7954 or watersewerbilling@muskoka.on.ca
Disclaimers
I agree to the charges as per the District of Muskoka's User Rate By-law and that a service call-out fee will be applied to my next utility bill (please see User Rate By-Law 2019-6)
An adult must be present for water to be turned OFF and ON (required by policy).
Turn on requests after water has been shut off due to non-payment cannot be made through the website and requires contact with the Water and Sewer Billing Department at 705-645-7954
If someone other than the homeowner is making the request, they agree that they have permission from homeowner
By submitting this request form, I hereby state and certify that I have a legal interest in the property identified above and therefore, I have authority to direct the District of Muskoka to turn off or turn on the municipal water service to the property.
I further state, acknowledge, and agree to assume any and all responsibility for any damage to or in the property that may result from the turn off or turn on of the municipal water to the property.
I further agree to waive any right to any claim or liability against the District of Muskoka and I release the District of Muskoka from any damage to or loss on the property as a result of the District of Muskoka’s actions in accordance with this request.
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